Privacy policies

I. PRIVACY AND DATA PROTECTION POLICY

Respecting the provisions of current legislation, MálagaTurismo.es (hereinafter Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws Incorporated in This Privacy Policy

This privacy policy is adapted to current Spanish and European regulations on the protection of personal data on the Internet. Specifically, it respects the following rules:

Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD).
Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).

Identity of the person responsible for the processing of personal data

The person responsible for the processing of personal data collected on this Website is: Carlos Hernández Ajenjo, with NIF: 74859034Z (hereinafter, Responsible for the treatment), and his contact information is as follows:

Address: C/Reding, 8, 7ºC

Contact telephone: +34 692 53 39 55

Contact email: info@malagaturismo.es

Personal Data Registration

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected on this Website, through the forms provided on its pages, will be incorporated and will be processed in our file in order to:

Being able to facilitate, expedite and fulfill the commitments established when making a reservation.
Maintain the relationship established in the forms you fill out.
Respond to a request or query of any of our guided tours of Malaga.

Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in article 30.5 of the RGPD is applicable, a record of treatment activities is kept that specifies, according to their purposes, the treatment activities carried out and the other circumstances established in the RGPD.

Principles applicable to personal data processing

The processing of your personal data will be subject to the following principles contained in article 5 of the GDPR and in article 4 et seq. of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

Principle of legality, loyalty and transparency: your consent will be required at all times, prior completely transparent information of the purposes for which your personal data is collected.
Purpose limitation principle: personal data will be collected for specific, explicit and legitimate purposes.
Principle of data minimization: the personal data collected will only be strictly necessary in relation to the purposes for which they are processed.
Principle of accuracy: personal data must be exact and always up to date.
Principle of limitation of the conservation period: personal data will only be kept in a way that allows your identification during the time necessary for the purposes of its treatment.
Principle of integrity and confidentiality: personal data will be processed in a way that guarantees its security and confidentiality.
Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are met.

Personal data categories

The categories of data that are processed on this Website are only identifying data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent.
MálagaTurismo.es undertakes to obtain your express and verifiable consent for the processing of your personal data for one or more specific purposes.
You will have the right to withdraw your consent at any time.
It will be as easy to withdraw consent as to give it.
As a general rule, the withdrawal of consent will not condition the use of the Website.
On occasions when you should or can:

provide your data through forms to make inquiries,
ask for information.
or for reasons related to the content of the Website,

You will be informed if the completion of any of them is mandatory because they are essential for the correct development of the operation carried out.

Purposes of data processing and legal basis

Personal data is collected and managed by this Website in order to facilitate, expedite and fulfill the commitments established when making a reservation, or maintaining the relationship established in the forms you fill out or to respond to a request or query about any of our guided tours in Malaga.
Likewise, the data may be used for commercial personalization, operational, and statistical purposes, and activities inherent to the corporate purpose of MálagaTurismo.es, as well as for the extraction, storage of data, and marketing studies to adapt the Content offered to the User, as well as improve the quality, operation, and navigation of the Website.
At the time the personal data is obtained, you will be informed about the specific purpose or purposes of the processing for which the personal data will be used; that is, the use or uses that will be given to the information collected.

Personal data retention periods

Personal data will only be retained for the minimum time necessary for the purposes of its treatment and compliance with legal obligations, or until you request its deletion.

Personal data recipients

The User's personal data will only be shared with Malagurismo.
However, to carry out the aforementioned purposes, certain data may be communicated to:

Google Analytics, in order to analyze your behavior anonymously on the web.
Turitop, to manage the reservation of the activity you want to do in Malaga.

Personal data of minors

Respecting the provisions of articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may grant their consent for the processing of their personal data lawfully by MálagaTurismo.es. If it is a minor under 14 years of age, the consent of the parents or guardians will be necessary for the treatment, and this will only be considered lawful to the extent that they have authorized it.

Secret and security of personal data

MálagaTurismo.es undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and prevent the accidental or illegal destruction, loss or alteration of personal data transmitted.
The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the data transmission between the server and the User, and in feedback, is fully encrypted or encrypted.
However, because MálagaTurismo.es cannot guarantee:

the impregnability of the internet
nor the total absence of hackers or others who fraudulently access personal data.

For this reason, the person responsible for the treatment undertakes to notify you when a breach of the security of your data occurs.
Pursuant to the provisions of article 4 of the GDPR, a breach of the security of personal data is understood as any breach of security that causes the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or processed in another way, or unauthorized communication or access to such data.
Personal data will be treated as confidential by the person responsible for the treatment, who undertakes to inform and guarantee, through a legal or contractual obligation, that such confidentiality is respected by its employees, associates, and any person to whom the information is made accessible.

Rights derived from the processing of personal data

You have the following rights recognized in the GDPR and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights:

Right of Access: This is the right to obtain confirmation from MálagaTurismo.es on whether they are processing your personal data or not. If so, you have the right to obtain information about the specific personal data and the processing carried out or to be carried out by MálagaTurismo.es, as well as other information available on the origin of such data and the recipients of the communications made or planned with them.
Right of Rectification: This is the right to have your personal data modified if they are inaccurate or incomplete, considering the purposes of the processing.
Right of Erasure ("Right to be Forgotten"): This is the right, provided that current legislation does not establish otherwise, to obtain the erasure of your personal data when they are no longer necessary for the purposes for which they were collected or processed; you have withdrawn your consent to the processing, and there is no other legal basis for it; you object to the processing, and there is no other legitimate reason to continue with it; the personal data have been processed unlawfully; the personal data must be erased to comply with a legal obligation, or the personal data have been obtained from offering direct services of the information society to a child under 14 years of age. In addition to erasing your data, the Data Controller, taking into account the available technology and the cost of its implementation, must take reasonable measures to inform the data controllers who are processing your personal data of the request for erasure and any links to such personal data.
Right to Restrict Processing: This is the right to limit the processing of your personal data. You have the right to obtain the restriction of processing when you challenge the accuracy of your personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but you need them to assert claims, or you have objected to the processing.
Right to Data Portability: If the processing is carried out by automated means, you have the right to receive your personal data from the Data Controller in a structured, commonly used, and machine-readable format, and to transmit them to another data controller. Whenever technically possible, the Data Controller will transmit the data directly to that other controller.
Right of Objection: This is the right to prevent the processing of your personal data or to cease the processing by MálagaTurismo.es.
Right Not to Be Subject to Automated Individual Decision-Making, Including Profiling: This is the right not to be subject to a decision based solely on automated processing of your personal data, including profiling, except when current legislation provides otherwise.

Therefore, you can exercise your rights through a written communication addressed to the Data Controller with the reference "GDPR-https://www.malagaturismo.es/", specifying:

Name, last name, and copy of your ID. In cases where representation is allowed, identification of the person representing you will also be necessary, as well as the document proving the representation. The photocopy of the ID may be replaced by any other legally valid means of identifying yourself.
Request with specific reasons for the request or information you want to access.
Address for notifications.
Date and signature of the applicant.
Any document proving the request you make.

This request can be sent to the following email address: info@malagaturismo.es

Links to third party websites

The Website includes hyperlinks or links that allow access to web pages of third parties other than MálagaTurismo.es, and, therefore, are not operated by MálagaTurismo.es.

The owners of said websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Claims before the control authority

In the event that you consider that there is a problem or violation of current regulations in the way in which your personal data is being processed, you have the right:

To effective judicial protection
To file a claim with a control authority, in particular, in the State in which you have your habitual residence, place of work or place of the alleged infringement.

In the case of Spain, the control authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary that you read and agree with the conditions on the protection of personal data contained in this Privacy Policy, as well as that you accept the processing of your personal data so that the Data Controller can proceed to it in the manner, during the deadlines and for the purposes indicated.

The use of the Website will imply the acceptance of its Privacy Policy.

MálagaTurismo.es reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection.

Changes or updates to this Privacy Policy will not be explicitly notified to the User.

The User is recommended to consult this page periodically to be aware of the latest changes or updates.

This Privacy Policy was updated to adapt:

To Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data.
To the free movement of these data (GDPR)
To Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights.

This Privacy Policy document has been updated on 11/21/2022.